Program Manager (L2) Loans

Position Summary
The Program Manager for Loans is responsible for managing loan reconciliation, disbursement processing, and loan maintenance activities to ensure accuracy, compliance, and operational efficiency. This role supports the administration of loan programs by maintaining accurate records, resolving discrepancies, and ensuring adherence to institutional policies and regulatory requirements.

Key Responsibilities

• Loan Reconciliation
• Perform daily and monthly reconciliation of loan accounts, system records, and general ledger balances.
• Investigate and resolve discrepancies while maintaining appropriate documentation and audit trails.
• Loan Disbursement
• Process and monitor loan disbursements, ensuring all approval and funding requirements are met.
• Maintain accurate records and ensure compliance with applicable regulations and institutional policies.
• CampusLogic Loan Changes
• Process loan updates, adjustments, and status changes within CampusLogic and related systems.
• Ensure data accuracy, proper documentation, and timely resolution of processing issues.
• Compliance & Reporting
• Maintain compliance with federal, state, and institutional requirements.
• Support audits, reporting activities, and process improvement initiatives.
• Collaborate with internal departments to resolve loan-related issues and ensure data integrity.

Qualifications

• Bachelor's Degree or an equivalent combination of education and experience
• 2-4 Years Experience
• Experience in loan servicing, financial aid, accounting, or financial operations.
• Strong attention to detail, analytical skills, and ability to manage multiple priorities.
• Experience with CampusLogic or similar financial aid systems preferred.
• Proficiency in Microsoft Excel and other business systems.

Additional Responsibilities

• Perform OB3-related duties and operational processes as assigned, ensuring compliance with established procedures and service standards.