Financial Aid Advisor & State Program Manager

The Financial Aid Advisor & State Program Manager role combines comprehensive student financial aid advising with responsibility for the administration and oversight of assigned institutional and state programs. The position delivers accurate, high-quality counseling to students and families while ensuring effective program coordination, fiscal reconciliation, regulatory compliance, and operational efficiency.

• • Comprehensive Advising: Serve as the primary point of contact for a designated student caseload, offering in-depth counsel on the application process (FAFSA), verification, satisfactory academic progress (SAP), cost of attendance, budgeting, and general financial aid eligibility.
  • Packaging and Review: Review and analyze student financial need and student aid index to accurately calculate and award federal, state, institutional, and external aid packages.
  • Problem Resolution: Guide students and families through complex financial aid issues, including professional judgment appeals, aid adjustment impacts, and loan options.
  • Financial Literacy: Educate students on responsible borrowing and basic financial management principles.
  • Manage Georgia State Aid Programs: serves as the primary institutional liaison to the Georgia Student Finance Commission (GSFC) and demonstrates proficiency in the State Program regulations and the operations of the System for Uniform Records Facilitating Enrollment and Registration (SURFER) and the CHECS (College HOPE Eligibility Certification System) portal. The Program Manager ensures that the college remains in compliance with state regulations through accurate awarding and student communication.