Financial Aid Counselor (3 positions)
About Us
Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.
Job Summary
The University of North Georgia is accepting applications for a Student Financial Aid Officer. The Student Financial Aid Officer serves recipients of federal, state, institutional, and private funds. Very limited evening/weekend work is required.
Responsibilities
- Counsel students and parents on loans and other financial aid programs; discusses eligibility, application status and awards with students; prepares financial aid packets. Provides excellent customer service.
- Assist student in person, by phone or by email
- Award loan funds and other aid
- Assist students with completion of the FAFSA and GSFAPPS
- Assist with the verification process and C-Codes
- Assist with Default prevention plan
- Participates in Student Orientations and Open houses
- Performs other job related duties as assigned
Knowledge, Skills, & Abilities
- Knowledge of routine office equipment and procedures
- Knowledge of various software programs
- Knowledge of financial aid application procedures and forms.
- Requires effective communication skills; accurate typing/data entry skills.
- Ability to work effectively with a diverse population
- Ability to utilize BANNER or a similar relational database.
Required Qualifications
- Bachelor's degree
- Two years of experience as financial aid, bank, or retail associate;
- Or equivalent combination of education and experience.
Preferred Qualifications
- Bilingual in Spanish is preferred.
