Financial Aid Counselor

The University of North Georgia is currently accepting applications for a Financial Aid Counselor I on the Dahlonega campus. The Financial Aid Counselor I serves recipients of federal, state, institutional, and private funds. Very limited evening/weekend work is required.

• Counsel students and parents on loans and other financial aid programs; discusses eligibility, application status and awards with students; prepares financial aid packets. Provides excellent customer service.
• Assist student in person, by phone or by email.
• Award loan funds and other aid.
• Assist students with completion of the FAFSA and GSFAPPS.
• Assist with the verification process and C-Codes.
• Assist with Default prevention plan.
• Participates in Student Orientations and Open houses.
• Performs other job related duties as assigned.

Knowledge, Skills & Abilities

• Knowledge of routine office equipment and procedures; knowledge of various software programs; knowledge of financial aid application procedures and forms. 
• Requires effective communication skills; accurate typing/data entry skills. 
• Ability to work effectively with a diverse population; ability to utilize BANNER or a similar relational database.

• Bachelor's degree
• Two years of experience as financial aid, bank, or retail associate. 
• Or equivalent combination of education and experience.

• Bilingual in Spanish preferred.