State Aid Programs Coordinator
MULTIPLE CAMPUS LOCATIONS
MINIMUM QUALIFICATIONS:
A bachelor’s degree and two (2) years of work-related experience.
PREFERRED QUALIFICATIONS:
The preferred candidate will hold a bachelor’s degree and have at least three (3) years of related work experience, ideally in financial aid and managing state aid programs. Preference will be given to candidates with experience using SURFER, CHECS, T-CHECS and Ellucian Banner, and knowledge of GSFC operations, policies, and procedures. Strong communication, customer service, and analytical skills are essential, as well as proficiency in Microsoft Office Suite and federal and state financial aid systems (e.g., CHECS, SURFER, COD, NSLDS, FSA Partners).
RESPONSIBILITIES:
The State Aid Programs Coordinator is responsible for the administration and coordination of Georgia state aid programs, ensuring compliance with institutional policies and regulations established by the Georgia Student Finance Commission (GSFC). This position plays a critical role in supporting student access and success by managing state aid application processes, evaluating eligibility, and maintaining accurate records of disbursements and reconciliations. The coordinator serves as a liaison between the institution, GSFC, and students to ensure timely processing and effective communication regarding state aid.
The role includes evaluating student eligibility and awarding state aid using various software systems. The coordinator invoices state aid funds through both batch and manual processes, collaborates with GSFC to resolve invoicing rejections, and processes response files from GSFC. Additional duties include submitting Historical Snapshots, resolving errors in the CHECS and KMS system, and managing data loads for GSFAPPs and Ellucian Banner tracking. The coordinator also performs semester and annual reconciliation of state aid programs with the Student Accounts and GA Futures, monitors students' Satisfactory Academic Progress (SAP), and assists with front-counter services as needed. Communication with students, parents, and departments is key to ensuring clarity around financial aid processes. The coordinator is expected to provide staff training, participate in outreach events, stay current with GSFC and GA Futures updates.
Other Duties as assigned.
COMPETENCIES:
Demonstrate strong competencies in various areas essential to the role. They should possess skill in the operation of computers and job-related software programs, as well as proficiency in decision-making and problem-solving. Effective interpersonal skills and the ability to interact with the public are crucial, along with strong oral and written communication abilities. The candidate should have thorough knowledge of federal, state, and institutional sources of financial aid, as well as an understanding of institutional organization, policies, procedures, and administrative practices. Familiarity with relevant federal and state regulations is also essential. Additionally, the candidate must have the ability to follow detailed instructions and consistently apply rules, delegate responsibility and authority appropriately, act as a liaison between multiple parties in resolving conflict and maintain accurate and reliable records.
SALARY:
Salary commensurate with education and work experience. Benefits include paid state holidays, paid annual and sick leave, and the State of Georgia Flexible Benefits Program.
SPECIAL NOTES:
It shall be a condition of employment to submit to a background investigation. Offers of employment shall be conditional pending the result of the background investigation.
Federal Law requires ID and eligibility verification prior to employment.
All male U.S. citizens, and male aliens living in the U.S., who are ages 18 through 25, are required to register for the military draft and must present proof of Selective Service Registration upon employment.
Applicants who need special assistance may request assistance by phoning (770)229-3454.
Only those who are interviewed will be notified of the status of the position. Candidates must successfully complete a criminal background investigation and motor vehicle screening.
The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member, or citizenship status (except in those special circumstances permitted or mandated by law). This nondiscrimination policy encompasses the operation of all technical college-administered programs, programs financed by the federal government including any Workforce Innovation and Opportunity Act (WIOA) Title I financed programs, educational programs and activities, including admissions, scholarships and loans, student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting for goods and services.
