K-12 Outreach Representative (South Georgia)

DESCRIPTION

Under limited supervision, provides information and assistance to promote and increase access to education beyond high school for Georgians. With advanced knowledge of the Georgia Student Finance Commission (GSFC) programs and services, collaborates with high school and district staff to help students prepare and pay for college. Provides information and assistance on state and federal student financial aid to students, parents, high school staff and the general public including informational sessions and training. Develops and provides financial aid services within a defined geographic area. Exceptional presentation skills are a necessity and extensive travel is required.

JOB RESPONSIBILITIES             

1.     Collaborate with high school and district staff to meet customer needs.

2.     Provide information and assistance for state and federal financial aid to students, parents and the general public.

3.     Conduct training for high school and district staff to ensure GSFC programs are implemented properly.

4.     Meet or exceed outreach performance metrics (e.g., customer visits, events, FAFSA completion).

5.     Use customer relationship management system to manage and report on activities.

6.     Utilize social media for outreach.

7.     Ensure all activities are in compliance with current and new regulations.

8.     Communicate with management regarding activities and support required.

9.     Represent GSFC at designated industry conferences and meetings.

10.  Travel extensively throughout the state; some overnight and weekends are required.

11.  Other duties as assigned.