Financial Aid Director
The Financial Aid Director at Savannah Technical College (STC) is responsible for the overall leadership, administration, management, assessment, compliance, and continuous improvement of comprehensive financial aid programs, including federal Title IV programs and other national, state, local, and institutional programs. The Director ensures students and other college and community stakeholders have access to and are aware of financial support resources and ensures that the college adheres to all Federal and State regulations and STC and Technical College System of Georgia (TCSG) policies and procedures.
Duties include, but not limited to:
- Regularly participates in STC, TCSG, state-level, and federal training, webinars, and meetings to stay informed of policies, practices, regulations, and laws related to state and federal student aid administration;
- Maintains effective student-centered financial aid communications. Ensures communications reflect current compliance with federal and state regulations, including but not limited to, the accuracy of policies and processes, and the integrity of student consumer information:
- Uses professional judgement and problem-solving skills in the administration of financial aid programs as appropriate to the student's circumstances;
- Maintains the college's financial aid data and ensures timely and accurate submission of required federal, TCSG and other state and local reports and funding requests;
- Ensures that financial aid processes such as Return to Title IV, Satisfactory Academic Progress (SAP), disbursements, awarding of aid, verifications, and federal and state reports are processed accurately and on time. Conducts regular audits and eligibility checks of student records and files to maintain accuracy and policy compliance;
- Oversees and assists in the supervision, training, professional development, and ongoing staff management, including timely feedback and annual performance reviews:
- Develops, implements, and revises STC's financial aid policy and procedures manual to ensure compliance with federal and state law and institutional financial aid regulations, policies, and procedures;
- Prepares and manages the student's cost of attendance budgets;
- Ensures financial aid department webpages and other student and community communication interfaces are updated and reflect current information regarding policy, procedures, and other critical information such as disbursement dates, student's cost of attendance, and Free Application for Federal Student Aid (FAFSA) deadlines;
- Schedules and conducts informational meetings, workshops, and events with current and future students, staff, and community members to promote knowledge and understanding of financial aid resources, policies, and procedures;
- Supports and contributes to STC's Vision, Mission, and Values; and
- Other duties as assigned.
Minimum Qualifications:
- Bachelor's degree required in a course of study related to the occupational field *and* Three (3) years of experience in a financial aid system.
Preferred Qualifications:
- Five years of full-time or equivalent financial aid experience, including importing and packaging student aid, writing financial policies and procedures, federal and state reporting, and processing Return to Title IV's (R2T4s), Satisfactory Academic Progress, and verifications
- Experience with Ellucian's Banner student information system software
- Three (3) years or more of full-time or equivalent experience as a Financial Aid Director
- Supervisor experience
- National Association of Financial Aid Administrators (NASFAA) Certified Financial Aid Administrator
Physical Demands:
The employee occasionally lifts or moves objects of a light to medium weight, up to 25 pounds. Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings. Full range of hand and finger motion may be utilized for data entry purposes.
Salary/Benefits:
Salary is commensurate with education and work experience. Benefits include paid state holidays, annual and sick leave, and the State of Georgia Flexible Benefits package.
