Reinhard University seeks an experienced Financial Aid professional to direct the office of Financial Aid. Under the direct supervision of the Provost, The Director of financial aid is a member of the scholarship task force, helps develop long-range vision, short- and long-term strategic plans, and contributes to campus-wide initiatives in student success and experience.
The director will:
- Administer all financial aid operations and scholarship awarding.
- Supervise, evaluate, and support the staff members in the office.
- Coordinate the distribution of automated packaging and financial aid awards.
- Ensure that all policies and procedures are in compliance with appropriate state, federal and university rules, regulations, and policies.
- Serve as a primary advisor to the enrollment management staff in promoting recruitment and retention efforts.
- Serve as a liaison between the Financial Aid Office and the Business Office, Registrar’s Office, and/or the Development Office in matters relating to financial aid and ensure that necessary communications and record transfer occurs relative to financial aid between these offices.
- Serve as liaison between the college and state, regional, and national professional organizations.
- Encourage the professional development of staff and their participation in professional financial aid organizations.
- Provide reports to the Provost, scholarship task force, and other agencies as required and/or requested
- Maintain accurate and complete records for all students as required by federal, state, and college rules, regulations, and policies, and make those records available for required audits.
- Encourage student-oriented services and positive problem resolution.
- Develop all financial aid brochures and written information in collaboration with Admissions and Marketing.
- Ensure adequate long-range planning activities for the department.
- Annual completion of FISAP and regular maintenance of the ECAR and other Department of Education related requirements.
- Responsible for assisting in the design and/or development of functional/technical aspects of Powerfaids module; assists in updating the collection, tracking, and reporting methods used to analyze data.
- Collaborates with IT to participate in on-going system development and maintenance.
- Responsible for the new year set-up of the Powerfaids module and testing of system updates.
- Perform routine batch processes to import applicant/student data into the Jenzabar system and transfers data between systems.
- Interview and counsel with students, prospective students, and parents as requested and required by rules, regulations, and policies to include financial planning, financial aid application, and debt management.
Qualifications
- Bachelor's degree
- Four years of related experience
- Knowledge of database preparation and maintenance
- Excellent verbal and written communication skills, including the ability to effectively de-escalate difficult interactions
- Strong commitment to customer service
- Collaborative, holistic approach to problem solving
- Must be analytic, organized, innovative, detail oriented and able to multi-task
- Must possess high ethical and professional standards; be highly motivated; flexible; adaptable, and service oriented
- Demonstrated ability to set priorities, balance competing priorities and accomplish tasks effectively and efficiently
- Demonstrated ability to work effectively with diverse populations
- Extensive knowledge of information, practices, and procedures in Federal Student Aid, including state and federal laws and regulations
- Knowledge of Student Information Systems
- Must not be in default on federal student loans and have ability to access federal student aid databases (NSLDS, COD, FAAaccess)
Reinhardt University is an Equal Opportunity Employer (EOE/M/V/H/V).
Reinhardt University is an equal opportunity institution. The University respects the essential dignity of all individuals and is committed to providing equal access to and support for education and employment opportunities. Reinhardt does not discriminate in any of its policies, programs, or activities on the basis of race, color, age, culture, national origin, socioeconomic status, veteran’s status, gender, sexual orientation, genetic information, religious belief, physical (dis)ability, political affiliation, or any other basis protected by federal, state or local laws. All persons involved in the operations of the University are prohibited from engaging in such discrimination. Direct inquiries regarding the equal opportunity and non-discrimination policy to: Director of Human Resources, Reinhardt University, 7300 Reinhardt Circle, Waleska, GA 30183, 770-720-9146.
Applications will be accepted until the position is filled.
